Shipping, Returns & Refund Policy

✓ SHIPPING

We dispatch orders from our warehouses Monday to Friday. Orders placed on Friday or over the weekend will be processed on the next business day.

Please don’t worry if you do not receive a shipping confirmation over the weekend.

Some orders may experience delays depending on supplier availability, customs clearance, or courier issues. In some cases, items from the same order may arrive separately.

PROCESSING TIME

Orders are processed and shipped within 2–3 business days.

DELIVERY TIMES

USA Shipping

  • Standard Shipping: 8–15 Business Days (Free Delivery)
  • Express Shipping: 5–8 Business Days ($10 Extra)

International Shipping

  • Standard Shipping: 10–20 Business Days (Free Delivery)
  • Express Shipping: 5–10 Business Days ($10 Extra)

We currently ship worldwide.

Please note: Delivery times are estimates and may vary due to customs, weather, holidays, or courier delays.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number.

Tracking may take 3–5 business days to update after shipment.

If there is no tracking update after 7 business days, please contact us at miekitstore@gmail.com

✓ RETURNS & REFUND POLICY

Your satisfaction is important to us.

A. Damaged or Broken Item on Arrival

If your item arrives damaged, broken, or not working:

  • Contact us within 7 days after tracking shows delivered
  • Send us clear photos or videos as proof
  • After verification, you may choose:

✅ 100% Full Refund
or
✅ Free Reshipment

B. Logistics Problems

If your order is:

  • Lost in transit
  • Not delivered
  • Taking too long to arrive
  • Stuck with courier for an unreasonable time

We will offer:

✅ Free Reshipment
or
✅ Full Refund

Important Return Notes

  1. We do not accept exchanges or returns if the product is in good condition but the customer:
  • Changed their mind
  • Does not like the item
  • Wants another color/style
  1. We take full responsibility for defective, damaged, or wrong items. Please contact us on time with proof, usually within 7 days of delivery.
  2. We offer a 30-Day Satisfaction Guarantee. If there is a genuine issue with your order, we are here to help.

Incorrect Address

Please make sure your shipping address is correct before placing your order.

If you entered the wrong address, contact us immediately at info@mymiekit.com. We will do our best to update it before shipment, but we cannot guarantee changes after processing.

Order Cancellation

Orders can only be canceled before they are shipped.

Please contact us as soon as possible if you need to cancel your order.

Contact Us

For any questions, support, or claims, please contact:

📧 info@mymiekit.com